Audio problem after recent update - Windows 8
After updates KB2855336 and KB2822241 from Windows Update, which I updated this monday 2013-07-29, my sound randomly stops working.
When this happens I'm unable to view the sound settings which lets me see the devices.
I am able to open the volume control, but when I change the volume the marker moves once and freezes.
By freezing, I mean whiting out and the "hourglass" keeps
rolling while hovering.
I am able to cut the process which removes the small window, but it will crash again after.
I am using a Logitech G930, and has been for a long time so it would be very unlikely if that would somehow be a problem.
Also the fact that the internal speakers and 3.5mm headphones won't play any sounds.
One of the updates that I mentioned above had a fix for an audio problem, is it possible that the "fix" caused this?
I'm using a laptop of type ASUS K53BY if that were to be relevant.
Anwsers to the Problem Audio problem after recent update - Windows 8
Thank you for replying with the status.
Let’s try to uninstall the audio driver and then re-install the latest driver and see if that helps to get rid of this error message.
Step 1: To uninstall the audio driver
Follow this step to do the same:
Press Windows key + X and select
Right click on the audio driver and click Properties.
On the device Properties dialog box, click the
Driver tab, and then click Uninstall.
Also check the box for “Delete the driver software for this device” while uninstalling.
Follow the instructions.d.
Restart your computer.
Step 2: Re-install the audio driver to the latest by visiting the manufacturer's website.
Hope this information helps.
To check for Windows updates
- Open Windows Update by clicking the Start button Picture of the Start button, clicking All Programs, and then clicking Windows Update.
- In the left pane, click Check for updates, and then wait while Windows looks for the latest updates for your computer.
- If any updates are found, click Install updates. Administrator permission required If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
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