Appcrashes, error codes, runtime issues or something - all related?
Hey, there.
I've got a Hewlett-Packard Pavilion DV6812NR running on Windows Vista Home Professional, I think.
The computer specs listed are at
this page.
A few months ago, my computer started acting oddly.
Now, I can fix this error by restarting the computer, but there's nothing I've found that I can do to fix it permanently or to fix it without a required restart.
The problem is as follows:
Every now and then - no documented reason for occurrence that I can find - my computer will stop permitting me to launch executable files (paint.exe, Adobe, GIMP-2.6.exe, SQLyog.exe, etc.
- you know, programs.) I'll get various error reports on the issue, like
the program failed to initialize DirectX 9.0, there was an appcrash, stuff along those lines.
Now, like I said, I can't find out what's causing it, and I can't seem to fix it except by restarting my computer - and that's only a temporary fix.
It can still
come back, and I'll just have to restart again.
I'm hoping that someone here might have an idea of what's up.
I'll be checking back here every day or so.
~ Bell
P.S: I'm not entirely sure if I'm posting this in the right forum.
Please forgive me for my ignorance.
Keys to the Problem Appcrashes, error codes, runtime issues or something - all related?
Hi Bell Of Descent,
Thank you for posting on the forums.
Quick questions, are you getting any errors? What kind of programs do you have running in the background of Vista? Let's try clean booting the system to remove 3rd party software and see if that clears up the problem.
Follow the steps below to place your computer in “clean boot”
· Click the
Start orb on your Desktop
· Type msconfig
in the Start Search box, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
· On the General tab, click
Selective Startup.
· Under Selective Startup, click to
clear the Load Startup Items check box.
· Click the
Services tab, click to select the Hide All Microsoft Services check box, and then
click Disable All.
· Click OK.
When you are prompted, click Restart. Try your programs, are they still locking up?
If this does resolve the issue, then see the following Microsoft Article on “Clean boot” and the section “How to determine what is causing the problem” to determine which program or service maybe causing the issue.
http://support.microsoft.com/kb/331796
How to set your computer back, to boot normal:
· Click the
Start orb on your Desktop
· In the Start Search box.
Type
msconfig, and then press ENTER.
If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.
Click the General tab.
· Click Normal Startup -
load all device drivers and services, and then click OK.
· When you are prompted, click Restart to
restart the computer.
Hope this will fix it for you.
Please post back and let us know.
JohnD
Microsoft Answers Support Engineer
Visit our
Microsoft Answers Feedback Forum and let us know what you think.
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Another Safe way to Repair the Problem: Appcrashes, error codes, runtime issues or something - all related?:
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