Troubleshoot:8.1 update on Samsung Ativ pro pc/tablet has disabled touch Error

8.1 update on Samsung Ativ pro pc/tablet has disabled touch

down loadedd 8.1 on my Samsung 700T1C-A04 Ativ pro pc/tablet and i can no longer use touch to navigate on my tablet.
I am currently using my digitizer pen.
I called samsung Support and after an hour of trying SW update, looking For windows updates, updates
for drivers restarting we where unable to fix the problem.
I did see in the community that there was another Samsung Ativ having the Same problem.
I replied to that person and asked them if they where able to  find a Solution to let me know.
They said they
fixed it by deleting Walcom in the human interface.
Not sure that is What I want to do.
I do like the 8.1 upgrade, but having to use only the digitizer pen is a major hassle.
Has anyone else been having this problem? and if so how can it be fixed.
It took
me a very long time to post this question.
I didn't realize how reliant I am to typing with my fingers.
I really hope there is a fix for this.
I paid $1,400.00 for this devise and now it seems ruined.
Thanks

Solutions to the Problem 8.1 update on Samsung Ativ pro pc/tablet has disabled touch

Download Error Fixer for Free Now

Hi Steve,
 
Did you check if Samsung has Windows 8.1 drivers available?
 
The issue may occur if the correct drivers are not getting installed.
As you mentioned, let’s try to uninstall and reinstall the drivers and check.
Step 1:
Uninstall the Wacom drivers.
a.
Press Windows key + X on the desktop Screen and select
Device manager.
b.
Expand the device and right-click on
driver and select ‘uninstall’.
c.
Restart the computer and check.
 
Step 2:
If the issue persists, you may download the drivers from
Samsung Support website.
If they have only Windows 8 drivers, then trying installing it in Windows 8 compatibility mode:
Follow these steps to install the drivers in compatibility mode and check if that helps.
a.
Download the driver from the manufacturer’s website.
b.
Right-click on the driver setup file and click on
‘properties’.
c.
Click on the ‘compatibility’ tab and check the box
‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu.
 
Hope the information helps.
Let us know if you need further assistance with Windows related issues.
We will be happy to help.

• Download the Microsoft Windows ISO (installation device) from the following website:
  
• http://www.microsoft.com/en-us/software-download/windows10
• Users must select the appropriate ISO, either 32 bit or 64 bit, depending upon their individual computer.
• Extract the ISO file to a separate USB device or burn the program to a compact disc.
• Run the Microsoft Windows 10 upgrade directly from the software that you have thus created.

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